Providing for our customers
We recognise that our success is ultimately dependent on our ability to deliver the warmest welcome, the most personal service and a consistently positive experience to existing and prospective customers.
Responsible as a team
We believe we achieve more by working together, celebrating the diversity of our colleagues and customers, respecting different cultures and perspectives, and ensuring we all feel at home within the Etihad family.
Innovation driven
We are resourceful and resilient in our response to change, constantly adapting and innovating better ways of working. We deliver a consistent service that surprises and delights our
customers.
Driving business sustainability
With a number one priority of safety, we take the long-term view. We pay equal attention to the continuous development and success of our business, our people, and the role we play in the
continued growth and prosperity of Abu Dhabi.
Ensuring trust
Etihad is founded on trust and our uncompromising commitment to safety, in all we do. We empower our people and stay true to our vision of the future, always
operating with integrity. We communicate openly and honestly, and we always take accountability for delivering on our promises.