Administration Officer

Administration Officer


Abu Dhabi, AE





Performs and supervises a wide range of administrative activities or services function including but not limited to office administration, clerical and secretarial support, claims administration, visa administration, onboarding, etc.







  • Provides end-to-end processing of data and ensures compliance with set standards and procedures
  • Receives, analyses and addresses functional enquiries and provides first line of problem resolution within well-defined guidelines and procedures
  • Prepares both routine and non-routine reports
  • Maintains data and records ensuring proper archiving according to internal procedures and requirements
  • Uses a number of software applications to deliver work requirements
  • Highlights and suggests possible improvements to processes and procedures
  • Liaises with internal and external customers and stakeholders to ensure proper support and business engagement on different activities.
  • Leads a small team of admin level staff
  • Handles more varied and volume work activities usually involving
  • Usually has more frequent internal and external interactions





Education & Experience


  • High school plus 3 years work experience or a Bachelor’s degree with 1 year of relevant experience required
  • Arabic Language skills may be required for some roles, i.e. visa administration roles
  • About Etihad Airways

    Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world’s leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad’s codeshare partners, Etihad’s network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. Etihad is recognised as one of the world’s leading airlines in response to COVID-19 and was the first airline in the world to fully vaccinate its crew on board.

    Etihad sees tackling the climate crisis as the most important issue of our time, and through strategic partnerships with major global aviation brands and OEMs, Etihad is relentless in its pursuit of industry decarbonisation.

    To learn more, visit etihad.com


    COVID-19 UPDATE: The health and safety of our communities—including our employees and our candidates remains our top priority. From a recruiting perspective we are continuing to identify people for roles with Etihad in anticipation we will be able to hire, however the process may take longer because we are using more virtual recruiting techniques, and start dates may be delayed because of guidance from the governments in the countries we operate in. We appreciate your understanding and flexibility, Stay safe and healthy.