Manager, Alliances & Partnerships

Synopsis

It’s an exciting time to work for Etihad Airways and in particular our Alliances and Network function; we’ve grown from a national carrier to a global aviation group, transforming the industry through creativity and innovation with a clear drive to optimize commercial value whilst delivering exceptional products and services to our guests. We have an exciting opportunity for a driven and focused revenue management leaders to contribute to the evolution of Etihad's Alliances Strategy. 

• Optimize enabled revenue and overall partnership value of codeshare partners portfolio worth over $100M, working closely with external airline partners and internal stakeholders.
• Lead the development of strategic joint business partnerships and the implementation of new and/or expanded codeshare partnerships.
• Manage codeshare schedule development & publication, and contractual development of codeshare partners on an ongoing basis.

Accountabilities

• Optimize enabled revenue of codeshare partners portfolio by performing the structured process prescribed by the Alliances playbook, to maximize connectivity and sell-ability of codeshares.
• Lead the development of strategic joint business partnerships and the implementation of new and/or expanded codeshare partnerships – tasks including but not limited to project & stakeholder management, business case analysis, project planning & timeline, codeshare contractual, internal communications, and joint announcements.
• Fully manage the day-to-day communication and engagement with codeshare partners to optimize enabled revenue and to expand commercial values.
• Fully manage the internal relationships with Etihad key stakeholders including but not limited to: Alliances Systems, SPA, Legal, Aeropolitical & Industry Affairs, Revenue Management, Network & Scheduling, Loyalty, Marketing, Quality Assurance, Ground Services.
• Track and maintain analytics on enabled revenue performance, ensure proper communication is distributed to the business and management on a regular basis.
• Proactively seek opportunities to expand partnership values in other business areas including but not limited to loyalty, marketing, cargo, operations, customer experience, procurement.
• Contribute to the weekly codeshare schedule publication cycle to ensure schedule synchronicity, connectivity, coverage, and distribution is maintained at optimal levels throughout the week.

Education & Experience

• Bachelor’s degree with 7 or more years of aviation experience in areas of Alliances, Network, Revenue Management, Sales, Marketing, or similar commercial roles within an airline.
• 5 or more years of airline alliances experience, with active involvement in the development & management of airline joint business or joint ventures.
• Advanced understanding of Excel and PowerPoint required.
• Experience with codeshare enabled sales, project management, and relationship management preferred.