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Manager - Fresh Product Development - Cargo

Manager - Fresh Product Development - Cargo

Date:  28-Nov-2019

Abu Dhabi, AE





As a Fresh Product Development manager, you are accountable to develop and execute Etihad Cargo’s FreshForward Development plan in coordination with the Global Pharma & Fresh Development Manager.  Overall responsibility for all aspects of the product and for developing and executing longer term strategies that ensures Etihad builds and maintains a leadership position in the perishables logistics segment in a differentiated manner that captures enhanced value and builds and contributes to the growth and support of the local perishables market in the UAE

  • Become the subject matter expert in the perishables logistics segment within Etihad Cargo and represent EY at industry related conferences and events
  • Own and project manage all aspects of the FreshForward product, its performance, product specifications and future prospects working collaboratively with colleagues from across Commercial, Service Delivery, Hub Operations, Revenue Management and other support functions to ensure strategies are being delivered and standards met
  • Develop, in conjunction with the commercial team, strategic and tactical sales and marketing strategies for perishables and work closely with regional commercial heads and global accounts team to have their teams deliver those strategies
  • Build and maintain excellent relationships with key major perishables logistics companies ,key UAE perishables importers and key perishables producers, carrying out duty travel as required to support the activities of the commercial team with these key players
  • Point of contact for global perishables RFQ’s to coordinate and respond within the given timelines
  • Consistently identify new trends, technologies and service enhancements applicable to the perishables product that can enhance Etihad’s FreshForward offering
  • Design, prepare, introduce, track and manage perishables related KPI’s that can be published to customers confirming performance delivery
  • Collaborate, in coordination with the Service Delivery and Hub Operations teams,  with local authorities to ensure implementation and compliance with all food security related requirements in Abu Dhabi
  • Be an escalation point of contact for perishables matters
Education & Experience
  • Educated to Bachelor’s Degree level
  • [8]+ years commercial experience with at least 3+ years in a perishables logistics environment with exposure to operations, sales and customer management. Must have a proven track record of success in business development
  • Commercially focused individual with experience of developing business cases with third parties, negotiating contracts and successfully executing joint business opportunities
  • Analytical mind set a must. Good & confident communicator with ability to bring together multiple stakeholders

About Etihad Airways

Etihad Airways, the national airline of the UAE, was formed in 2003 to bring “Abu Dhabi to the World”. Over the years, we have grown into Etihad Aviation Group, a diversified global aviation and travel company, which is one of the world’s most acclaimed industry brands.

Our airline flies to over 84 destinations with a fleet of over 100 Airbus and Boeing aircraft, serving 18.6 million passengers a year and carrying 682,000 tonnes of cargo in 2018.