Performance Manager - Technical Training & Development (UAE Nationals)

Synopsis

To manage assigned trainees throughout their programme in terms of productivity, technical skills and soft skills through on-going development and coaching in line with programme expectations and company policies.

Accountabilities

• Develop and maintain effective working relationship with assigned trainees to enable open two-way communication. 
• Ensure trainees are continually aware of and understand their training/ programme plan.  Effectively coach and guide trainees to support their successful completion of the programme.
• Arrange training courses as required by the training plan/programme ensuring budget adherence and compliance with procurement policies and processes.
• Conduct regular performance reviews in partnership with trainee’s business manager to evaluate trainee’s performance, adherence to training plan and compliance to company policies and provide trainee with timely feedback.
• Manage any trainee issues that arise in a timely manner liaising with the required stakeholders to reach a satisfactory resolution, for example personal issues, disciplinary actions and grievances.
• Develop and maintain effective working relationships with business stakeholders to include assigned business manager and HRBP. 
• Provide guidance on the development of training plans and performance objectives aligned to programme and business requirements.  Ensure stakeholders are regularly updated with trainee performance and graduation timeline. 
• Partner with business stakeholders to modify plans as required based upon trainee performance and changes in business requirements.
• Maintain accurate and up to date records for all assigned trainees to include minutes of meetings, performance reviews, business agreements, disciplinary documentation, training plan progress, external trainings and graduation timeline.
• Ensure all required administrative processes are completed in a timely manner, to include cost center/line manager transfers, issuing new contracts and transferring trainees to their post-graduation business role.

Education & Experience

• Bachelor’s degree in relevant subject such as HR Development or Occupational Psychology.
• Degree with 5 years relevant work experience in HR or a Learning & Development role.
• Experience in managing trainee programs, performance management and development.
• Should have excellent coaching and mentoring skills.
• Ability to manage internal and external stakeholders including the training providers.
• Ability to communicate and engage with cross-functional stakeholders.
• Having CIPD level 5 would be beneficial
• Must be UAE National