Synopsis

This role reports to the Senior Delivery Manager/Senior Portfolio Manager. The Portfolio Manager will oversee a large portfolio of initiatives within the Value Stream. Portfolio Manager will be responsible for the end-to-end delivery of projects within their portfolio from the planning and phase to project delivery and closure while working in partnership with product teams to deliver significant business value. Time, budget and quality are key performance indicators of delivery. The projects maybe using both waterfall and agile methodology.

This role will lead and manage the project team/s and act as the interface between the product and the project to ensure the business objectives are met. The Delivery Lead will lead a team of project managers/scrum masters as well as managing some of Etihad’s largest and most complex initiatives. They will provide advice and guidance on best practices, processes and project management techniques.

Accountabilities

• Perform team-facing role within projects/releases/programmes, using Agile project management methodology.
• Build and lead high-performing and self-organising cross-functional teams, in order to deliver all components of the allocated work within prescribed time, cost and quality metrics.
• Create and grow a team culture that values collaboration, innovation, agile delivery, cross-skilling, sponsor engagement, continuous improvement and team success.
• Facilitate collaborative activities and team meetings, e.g., Discovery workshops, estimations, feature elaboration, release and iteration planning, daily stand-ups, Scrum-of-Scrums, retrospectives and showcases.
• Past experience in Amadeus Altéa Suite of products especially around self-service space will be an added advantage
• Responsible for the benefits realisation of all projects managed

Education & Experience

• 8+ years of experience in payment solutions, financial services, or e-commerce, with demonstrated leadership experience managing teams, leading strategic initiatives and delivering complex projects 

• Strong understanding of payment technologies, including payment gateways, merchant accounts, card networks, and alternative payment methods, as well as industry regulations and compliance standards.

• 8+ years of experience in Amadeus PSS and associated Vendor Management responsibilities 

• Bachelor’s degree in Computer Science, Business Administration, Engineering, Software Engineering or equivalent is mandatory

• Certification in Agile Project Management or equivalent is mandatory

• Proficient in using Microsoft Office Project and Project Management tools

• Deep experience in managing multiple large-scale technology projects in both Agile and waterfall project management methodologies and the ability to blend them together in the right proportions to fit a project and business environment

• Ability to evaluate and address complex project risks and issues accurately and objectively