Product Manager

Synopsis

Product Manager is responsible for managing the end-to-end product development process from defining desirable, feasible, viable and sustainable products to launching them and ensuring they continuously meet customers’ needs. This role will own the strategy, vision and roadmap for products within the Connected Operations value stream.

The role reports to the Senior Programme Manager and will support the Release Train Engineers in delivering value to customers.  This role will have a customer-centric mindset and act as the representative of the customer (Operations) throughout the product lifecycle. They will leverage market and customer research to continuously look for new and innovative ways to meet customer needs.

Accountabilities

• Responsible for working with the business to develop and communicate the strategy, vision and roadmap for products and ensure the entire team understands how features will be developed over time.
• Typically manage a numerous product in parallel, adopting agile and waterfall delivery.
• Work with the Solution Architect and Software Engineers to define and maintain the Non-Functional Requirements to ensure the product meets quality standards.
• Support the flow of work through the portfolio Kanban and into the product backlog.
• Work with the Product Owner to re-prioritise the backlog based on business and customer needs
• Present the vision of the product during the Program Increment Planning session along with the proposed features and any upcoming milestones
• Participate in the daily scrums, sprint planning meetings and sprint reviews and retrospectives.

Education & Experience

• 5+ years’ experience as a Product Manager designing and launching high quality software products. Airline industry experience is beneficial.
• Bachelor’s degree in Computer Science, Information Systems, Engineering or equivalent is mandatory
• Certified Product Manager (CPM), Agile Certified Product Manager (ACPM) or equivalent is desirable
• Accountabilities :Work with the Solution Architects to understand the scope of upcoming enabler work and to sequence the architectural runway that will enable new business functionality
• Facilitate regular system demos, ensure the most critical aspects are shown to the stakeholders for review and approval
• Support in measuring the product success, including adoption, customer insights and feedback. Continuously look to enhance the product and identify future features
• Responsible for regular progress updates, managing dependencies, risks and issues, escalating to the Senior Programme Manager and Release train Engineer where required.

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