Product Owner

Product Owner


Abu Dhabi, AE



This role reports to the Senior Product Manager and is responsible for the development of airline post booking products from start to finish to ensure they meet the overall vision of maintaining a seamless guest experience in this space. 

They will work with the Senior Product Manager to serve as the customer proxy and will support them in defining the product vision and roadmap and needs to demonstrate understanding of airline post booking capabilities including web check-in and self service at various touchpoints of the customer journey. This role is part of an Agile Release Train and needs to ensure strong ability to work closely with other Product Owners, managing dependencies and contributing to a collaborative development environment to ensure features are rolled out end to end.

This role is a core team member of the agile scrum team. They will work with 1 – 2 scrum teams and will ensure the team understands the required features and functionality of products to be delivered in each iteration. The role is responsible for defining and prioritising the user stories in the team backlog. They drive quality control and will validate that the stories delivered meet the defined acceptance criteria.  The role will also need to work closely with solution architects, UI/UX professionals and content development professionals to minimise any gaps when a feature is released to customers.


• Work with the Senior Product Manager to contribute to the product strategy, vision and roadmap
• Review and prioritise the team backlog as part of Iteration Planning, including coordinating dependencies with other Product Owners. Responsible for accepting the final Iteration Plan
• Continuously improve the backlog with the team, ensure all items are clearly described, estimated, and prioritised
• Ensure the scrum team understands the required features and functionality to be delivered in each iteration 
• Responsible for detailing features and user stories with acceptance criteria and acceptance tests
• Responsible for the acceptance of features and user stories, this includes validating that the stories meet the acceptance criteria, persistent acceptance tests, and that they comply with the Definition of Done (DoD)
• Provide regular demos with the team ensuring the most critical aspects are shown and validated with the stakeholders
• Facilitate the iteration retrospectives and drive discussions on what can be improved to increase the velocity and quality
• Follow and partake in all the SAFe Agile product cadences including PO Sync, Program Backlog Refinement, WSJF, Sprint Planning and PI Planning representing the product area fully.
• Manage and keep up to date the team’s backlog, product roadmap, program Kanban and all relevant artifacts to ensure the product development is communicated across leadership, business stakeholders and development team.

Education & Experience

•    3+ years’ experience working in product development or as a Product Owner 
•    Bachelor’s degree in Computer Science, Information Systems, Engineering or equivalent is mandatory
•    Certification in Scrum Product Owner (CSPO), SAFe Product Owner or equivalent is desirable 
•    Experience with Agile development methodologies including SAFe, Scrum and Lean Portfolio Management
•    Demonstrated success in defining, delivering and launching products
•    Technical and business operations knowledge with proven ability to drive solutions
•    Experience defining vision and strategy for a technical product
•    Recognised as an active team player, with excellent communication and coordination skills as this role requires working with multiple teams across the organisation    

About Etihad Airways

Etihad Airways, the national airline of the UAE, was formed in 2003 to bring “Abu Dhabi to the World”. Over the years, we have grown into Etihad Aviation Group, a diversified global aviation and travel company, which is one of the world’s most acclaimed industry brands.

Our airline flies to over 84 destinations with a fleet of over 100 Airbus and Boeing aircraft, serving 18.6 million passengers a year and carrying 682,000 tonnes of cargo in 2018.

COVID-19 UPDATE: The health and safety of our communities—including our employees and our candidates remains our top priority. From a recruiting perspective we are continuing to identify people for roles with Etihad in anticipation we will be able to hire, however the process may take longer because we are using more virtual recruiting techniques, and start dates may be delayed because of guidance from the governments in the countries we operate in. We appreciate your understanding and flexibility, Stay safe and healthy.