Share this Job

Sales Officer

Sales Officer


Abu Dhabi, AE





Etihad Aviation Group is a transforming business as a young and ambitious airline, our focus is on innovation and on making Etihad truly an airline of choice for our guests around the world. As such, we are seeking talented and committed individuals, who are driven by a desire to deliver a world-class product and exceptional customer service.


We are pleased to announce an incredibly exciting opportunity to join the EAS – Catering team at Officer Level. As Sales Officer you will be responsible for contacting prospective customers, explaining our product, and guiding them through their purchase process. We are seeking a candidate who is persuasive, energetic, and ready to go the extra mile to ensure customer satisfaction.



  • Facilitate cold and warm calls to prospective leads schedule and follow through on calls with leads and current customers.
  • Follow all leads and answer customer questions accurately prioritize and or escalate lead and customer questions as needed.
  • Perform cost benefit analysis for prospective customers and advise on appropriate purchase options and promote specific products as directed. Inform customers of current promotions and discounts
  • Maintain positive business and customer relationships in the effort to extend customer lifetime value.
  • Support strategies for more effective sales, both individually and as part of a teamTrack all appointments, sales, complaints, status reports, etc thoroughly for manager review.
  • Self-improve continuously by way of experience and manager feedback.
Education & Experience


  • Bachelor’s degree or relevant experience
  • 5+ years of experience within retail food sales especially meat and cold meat products in UAE
  • Excellent communication skills.
  • Advance Microsoft Office skills is required.


About Etihad Airways

Etihad Airways, the national airline of the UAE, was formed in 2003 to bring “Abu Dhabi to the World”. Over the years, we have grown into Etihad Aviation Group, a diversified global aviation and travel company, which is one of the world’s most acclaimed industry brands.

Our airline flies to over 84 destinations with a fleet of over 100 Airbus and Boeing aircraft, serving 18.6 million passengers a year and carrying 682,000 tonnes of cargo in 2018.