Senior Manager Contracts

Date: 27 Mar 2025

Location: Abu Dhabi, AE

Company: Etihad Airways


 

 

 

Synopsis

 The Contracts Manager will be responsible for managing and administering the contract with the Material Handling System (MHS) supplier during the construction phase of the new cargo terminal project. This role will ensure that the supplier delivers on contractual obligations, adheres to performance standards, and aligns with project timelines and budget. Acting as the key liaison between the MHS supplier and internal stakeholders, the Contracts Manager will monitor compliance, manage changes and claims, and resolve issues to support smooth execution of the contract.

Accountabilities

  • Manage and administer the MHS supplier contract throughout the construction phase, ensuring compliance with terms, schedules, and deliverables
  • Maintain and update all contract documentation, including amendments, variations, and approvals, in alignment with corporate policies and legal standards
  • Act as the main point of contact between the MHS supplier and internal project stakeholders, ensuring smooth communication and coordination
  •  Monitor supplier performance, assess delivery against contractual commitments, and facilitate regular performance review meetings
  • Identify, assess, and mitigate contract-related risks, including potential delays, cost overruns, and quality issues
  • Lead negotiation and resolution of disputes, claims, or performance issues with the MHS supplier, ensuring timely and fair outcomes
  • Track and verify supplier invoicing, payments, and financial claims, ensuring compliance with contractual financial terms
  • Support budget monitoring and forecasting by providing analysis of contract costs and supplier performance
  •  Prepare and deliver regular reports on contract status, risks, variations, and financials to senior management and project leadership
  • Maintain organized records of all contract correspondence, decisions, approvals, and issues for audit and reference
  • Ensure contract execution aligns with legal, regulatory, and corporate compliance standards
  • Monitor and support quality control processes to ensure MHS delivery meets design specifications and project requirements
  • Conduct site inspections or attend site meetings as needed to verify supplier compliance and progress
  • Collaborate closely with the Head of Cargo Terminal Program, construction and engineering teams to ensure seamless integration of the MH
  • Liaise with procurement, legal, and finance departments to resolve issues related to contract terms, supplier payments, or policy compliance

Education & Experience

•    Bachelor’s degree in construction management, Engineering, Business Administration, or related field; master’s preferred.
•    Proven experience in contract management for construction and engineering projects; cargo terminal experience is a plus.
•    Strong knowledge of procurement, contracts law, and project management processes.
•    Excellent negotiation, communication, and interpersonal skills.
•     Experience in managing supplier relationships, performance monitoring, and resolving issues.
•    Strong problem-solving and risk management capabilities.
•    Proficiency in project management software (MS Project, Primavera) and Microsoft Office Suite.
 

About Etihad Airport Services- Cargo

Etihad Airport Services Cargo is the sole cargo handling provider at Zayed International Airport, Abu Dhabi.

We serve the cargo needs of more than 25 online carriers and many more offline carriers through Road Feeder Services. EAS Cargo provides import and export services and comprehensive logistics processes for airlines, freight forwarders, and other stakeholders.  

The current cargo terminals at Zayed International Airport cover 41,000 sq m of storage facilities that offer a full range of cargo services, including a fully equipped perishables center, temperature-controlled rooms, pallet screening, state-of-the-art CCTV for valuable cargo, and 24/7 end-to-end cargo support, including build and break, documentation, airside transports, special product handling, including perishables, and pharmaceuticals. Our innovative systems allow track and trace through our cargo facilities, better control of short connecting shipments, and real-time status updates.

 

We are the cargo handlers for the Abu Dhabi F1 event and other special projects. With its strategic location in Abu Dhabi, Etihad Airport Services Cargo plays a vital role in facilitating global trade and connectivity, serving as a key hub for air cargo operations in the region.