Cargo Supervisor - Chicago

Cargo Supervisor - Chicago


Chicago, US





It’s an exciting time to work for Etihad Airways; we’ve grown from a national carrier to a global aviation group, transforming the industry through creativity and innovation.  
With a diversified portfolio of products and services, we care about delivering outstanding travel experiences and ensuring that Etihad is always a choice well made. We do this by leading with thoughtfulness, seeking excellence in everything we do, promoting greater wellness and sustainability for all, and working together to shape the future of aviation. 

If you have a background in the Air Cargo industry, Freighter operations or Ramp Operations in a Supervisory capacity and would like to grow your career in a dynamic environment built on collaboration, wellness and trust – we invite you to apply.  

In this role you will significantly contribute to Etihad Cargo’s overall strategy by coordinating a team of ground handling agents to ensure a wide range of airport operations are handled smoothly and effectively.



  • Supervise airport resources and equipment utilization to ensure the efficient and timely execution of operations according with working instructions, safety procedures and policies
  • Coordinate, control and supervise handling and network operations to ensure compliance with regulations and safety standards
  • Provide to the team clear operating instructions to ensure activities are timely executed in compliance with regulations and procedures
  • Manage, coordinate and monitor timeliness and accuracy of operations to ensure alignment with KPIs and external / internal regulations
  • Monitor and coordinate Etihad Airways' and other airlines' turnaround operations to improve the On Time Performance of the HUB station and ensure compliance with regulations
  • Monitor and overview extraordinary loading operations, to ensure execution is compliant with regulations and carriers procedures
  • Conduct briefing and de-briefing sessions on assigned activities to identify and provide advice on areas of improvement

Education & Experience


  • 4+ years of experience within Air Cargo.
  • 2+ years of experience supervising in freighter/ramp operations.
  • Bachelor's degree in relevant field

About Etihad Airways

Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world’s leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad’s codeshare partners, Etihad’s network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. Etihad is recognised as one of the world’s leading airlines in response to COVID-19 and was the first airline in the world to fully vaccinate its crew on board.

Etihad sees tackling the climate crisis as the most important issue of our time, and through strategic partnerships with major global aviation brands and OEMs, Etihad is relentless in its pursuit of industry decarbonisation.

To learn more, visit

COVID-19 UPDATE: The health and safety of our communities—including our employees and our candidates remains our top priority. From a recruiting perspective we are continuing to identify people for roles with Etihad in anticipation we will be able to hire, however the process may take longer because we are using more virtual recruiting techniques, and start dates may be delayed because of guidance from the governments in the countries we operate in. We appreciate your understanding and flexibility, Stay safe and healthy.