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Sales Officer- Cargo - Germany

Sales Officer- Cargo - Germany


Dusseldorf, DE Frankfurt, DE Munich, DE


Etihad Aviation Group is a transforming business; as a young and ambitious airline, our focus is on innovation and on making Etihad truly an airline of choice for our guests around the world. As such, we are seeking talented and committed individuals, who are driven by a desire to deliver a world-class product and exceptional customer service.

We are pleased to announce an exciting opportunity to join Cargo Commercial team. As a Sales Representative - Cargo, you will Implement and execute Etihad Cargo commercial strategy in local market and customer based on the Etihad Cargo commercial strategy by segment. Performance manage customers and/or GSA. Deliver sales targets as per strategy and budget. Execute cascaded global accounts strategy and targets to country level for execution. Consolidate local performance by Key Account to global level.


  • Execution of cargo’s defined sales strategy by Account based on data driven segmentation and framework, aligned with Etihad’s policies and procedures
  • Plan and execute a robust sales plans by account to deliver the objectives set and agreed.
  • Establish, develop and maintain business relationships with assigned current customers and prospective customers segment to generate revenues.
  • Collect, analyse and consolidate data and market information to support the identification of intervention areas to ensure sales target achievement
  • Negotiate and manage commercial agreements with assigned accounts of trade and corporate segment to ensure sales can be closed, respecting corporate guidelines and indications.
  • Execute global targets and strategy in local markets and ensure the local account plans are aligned with global account objective.
  • Analyze the market and customer potential to determine the value of existing and prospective customers and customers business in terms of sales opportunities. Research, gather and analyse products availability in the market to assist in the proposal of new products and services to improve Company sales
  • Identify and implement fidelity techniques to ensure a long-lasting fruitful business relationship with major accounts
  • Perform, coordinate and execute sales activities for assigned accounts, Overview and monitor the market and the competitors to ensure established Company sales targets are reached contributing to Company revenue objectives achievement.
  • Communicate and meet regularly with relevant accounts to identify opportunities to grow Etihad cargo business across all product verticals.
  • Follow all relevant policies, processes and procedures so that work is carried out in a controlled and consistent manner
  • Define, agree and document sales plan activities in salesforce as per agreed process


  • Bachelors’ degree and at least 3 years of hands on experience and proven successful track record in similar role, preferably in logistics or cargo industry
  • Experience in managing a team, or a project, without formal reporting lines
  • Technical know-how of the Cargo industry and sales process
  • Project Management Certification - Desirable


  • Strong interpersonal and consultative skills.
  • Ability to communicate effectively with, and influence, all levels of staff, management and external stakeholders and customers, both verbally and in writing, on a commercial level.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Highly motivated self-starter able to work to deadlines and under limited supervision
  • Strong written and oral communication skills (English).



About Etihad Airways

Etihad Airways, the national airline of the UAE, was formed in 2003 to bring “Abu Dhabi to the World”. Over the years, we have grown into Etihad Aviation Group, a diversified global aviation and travel company, which is one of the world’s most acclaimed industry brands.

Our airline flies to over 84 destinations with a fleet of over 100 Airbus and Boeing aircraft, serving 18.6 million passengers a year and carrying 682,000 tonnes of cargo in 2018.