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Manager Communications

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Date: 12-Mar-2019

Location: United Arab Emirates

Company: Etihad Airways




Manage, direct and conduct a wide range of communication projects for the assigned area of responsibility and / or geographic area, to ensure they are consistent with corporate strategy and key messages and delivered to relevant stakeholders on time and on budget


  • Strategy
    Implement the Function/Department strategy to ensure alignment with Etihad’s strategy
  • Policies and procedures
    Implement relevant policies, processes and procedures and monitor adherence so that work is carried out in a controlled manner
  • Day-to-day operations
    Manage the day-to-day operations by providing guidance, encouraging teamwork and facilitating related professional work processes in order to achieve high performance standards
  • People Management
    Manage the effective achievement of objectives by setting individual targets, developing and motivating staff in order to maximize subordinate performance
  • Health and Safety
    Comply with all relevant safety, security, quality, health and environmental procedures to ensure a healthy and safe work environment

  • Manage communication initiatives to ensure they are delivered on time and within budget .
  • Plan, lead and monitor the development and execution of, company events to ensure Etihad’s image is properly communicated and marketing standards are reflected .
  • Develop, finalize and manage communications and contents for a wide range of channels to ensure Etihad’s messages are properly communicated to internal and external audience.
  • Draft and develop strategic announcements, to ensure they reflect business requirements and are compliant with communications guidelines.
  • Draft strategic announcements and Senior Management messages to ensure effectiveness and alignment to communications standards Plan, lead and monitor internal and/or external communication projects to ensure they are delivered on time, on budget and according to quality standards.
  • Assist in developing Etihad’s communication approach and annual plan for specific department, to ensure the usage of effective communications channels according to corporate guideline and target audience.
  • Support crisis management team by developing communications to protect Etihad’s reputation .
  • Review and analyse reports to ensure they are accurate and complete.
  • Prioritize initiatives to be proposed to senior management to ensure they are relevant for department improvement.

  • Candidates holding a degree or relevant professional qualification: 3 year of relevant work experience
  • Candidates not holding a degree or relevant professional qualification: 6 years of relevant work experience

  • Communication skills - Excellent
  • Influencing skills - Advanced
  • Presentation skills - Excellent
  • Relationship Management skills - Advanced


About Etihad Airways

Etihad Airways, the national airline of the UAE, was formed in 2003 to bring “Abu Dhabi to the World”. Over the years, we have grown into Etihad Aviation Group, a diversified global aviation and travel company, which is one of the world’s most acclaimed industry brands.

Our airline flies to over 90 destinations with a fleet of 110 Airbus and Boeing aircraft, serving 18.6 million passengers a year and carrying 580,000 tonnes of cargo in 2017. We are honoured to have received many awards for our service and products, cargo offering, loyalty programme, training and Maintenance, Repair and Overhaul (MRO) service, in recent years. The group is made up of seven business divisions – Operations, Commercial, Maintenance, Repair & Overhaul (MRO), Human Resources, Finance, Support Services and Transformation.

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