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Release Train Engineer

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Date: 28-Feb-2019

Location: United Arab Emirates

Company: Etihad Airways




Etihad is investing in its digital world in an effort to continuously refine our products and services to our guests and utilize progressive technology to elevate our customers travel experiences. Digital 2020 programme drives the transformation of technology, processes and people capabilities of Etihad Airways to lead strategic innovation and deliver Etihad Digital Strategy and EY2020 revenues objectives.

This is the opportunity to be a key driver of success & change within the Digital 2020 program. Your role as the Release Train Engineer (RTE) follows the servant leader principles and acts as a coach for the Agile Release Train (ART). The RTE’s major responsibilities will be to facilitate the ART events and processes and assist the teams in delivering value. Ensuring communication with senior stakeholders, escalate impediments, help manage risk, and drive relentless improvement.

We are looking for bright and driven people who have a penchant for technology and want to hone their skills. If you are interested in challenging work, being part of a global team, and solving complex problems through technology, business intelligence and analytics, and Agile practices - then Etihad Digital 2020 team is right for you!

Key Responsibilities

  • Manage and optimize the flow of value through the ART and Solution Train using various tools, such as the Program and Solution Kanbans and other information radiators
  • Establish and communicate the annual calendars for Iterations and Program Increments (PIs)
  • Facilitate PI Planning readiness by fostering a Continuous Exploration process which drives the synthesis of a Vision, a Roadmap, and Backlogs, and through Pre- and Post-PI Planning meetings
  • Facilitate the PI planning event Summarize Team PI Objectives into Program PI Objectives (the RTE) and publish them for visibility and transparency Summarize program PI objectives into Solution PI Objectives (the STE) and publish them for visibility and transparency
  • Assist tracking the execution of features and capabilities
  • Facilitate periodic synchronization meetings, including the ART sync at the Program Level and the value stream sync for Solution Trains
  • Assist with economic decision-making by facilitating feature and capability estimation by teams and the roll-up to Epics, where necessary
  • Coach leaders, teams, and Scrum Masters in Lean-Agile practices and mindsets
  • Help manage risks and dependencies Escalate and track impediments
  • Provide input on resourcing to address critical bottlenecks
  • Encourage collaboration between teams and System and Solution Architects/Engineering
  • Work with Product and Solution Management, Product Owners, and other stakeholders to help ensure strategy and execution alignment
  • Improve the flow of value through value streams by improving and assessing the DevOps and Release on Demand competency
  • Help drive the Lean User Experience (UX) innovation cycle
  • Work with the Agile Program Management Office (APMO) on program execution and operational excellence
  • Understand and operate within Lean Budgets and ensure adherence to Guardrails Facilitate System Demos and Solution Demos
  • Drive relentless improvement via Inspect and Adapt workshops; assess the agility level of the ART and Solution Train and help them improve
  • Foster Communities of Practice and the use of engineering and Built-In Quality practices

Education & Experience

  • Minimum Bachelor degree or equivalent; Master’s Degree preferred (MBA, MA, MSc) is desirable
  • At least 5+ years in the role of Sr Scrum Master/Digital Program Manager/Sr Program Manager
  • Certified in Agile/Scrum/SAFe and waterfall methodologies
  • Expert in SDLC tools (e.g. Jira, Rational etc)
  • Experience in leading matrix organizational structures and cross-geographies locations
  • Demonstrated hands on leadership of large scale process development/improvement initiatives
  • Additional certifications and/or training in Change Management, Process Improvement (e.g. Lean Six Sigma), and Innovation (e.g. Design Thinking)
  • Experience with and understanding concepts of Organizational Change Management



About Etihad Airways

Etihad Airways, the national airline of the UAE, was formed in 2003 to bring “Abu Dhabi to the World”. Over the years, we have grown into Etihad Aviation Group, a diversified global aviation and travel company, which is one of the world’s most acclaimed industry brands.

Our airline flies to over 84 destinations with a fleet of over 100 Airbus and Boeing aircraft, serving 18.6 million passengers a year and carrying 682,000 tonnes of cargo in 2018.

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